Returns

Return Requests

If you have a concern with your Root Miracle order, please contact us as soon as possible after receiving your products so our team can review the situation.

Product Condition

For hygiene and product-safety reasons, opened or used personal care products may not be eligible for return unless the item arrived damaged, defective or incorrect.

Damaged or Incorrect Items

If your order arrives damaged, defective or different from what you ordered, contact us with your order information and photographs of the product and packaging when possible.

Approved Returns

If a return is approved, our team will provide instructions for the next steps. Products should not be returned without first contacting Root Miracle.

Refunds

Approved refunds will be issued according to the original payment method and applicable payment processing timelines.

Contact Us

For return questions, contact Root Miracle at +1 (312) 771-0013, ethnoesi@aol.com or daniacapellan31@gmail.com.